FIT5123 - Introduction to business information systems
Thursday, 13 March 2014
Tutorial 3 Part I: Discussion Questions
1. Explain, with examples, the difference between TPS and DSS.
2. Define the terms “operations management” and “supply chain management”. Explain their roles
in business, and describe their relationship with IS/IT.
3. Compare customer relationship management, supplier relationship management, partner
relationship management, and employee relationship management.
4. What are some of the different ways in which companies collaborate using technology?
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